If you encounter phone problems

If you encounter phone problems, you can attempt to restore normal functionality by restarting your router.

- Power OFF your internet router and all network devices: network switches, printers, scanners, phone adapters and computers.
- Power ON your internet router;
- Power ON all of your network devices in the following order with a 30 second interval: network switches, computers, printers;
- Check for an internet connection on your computer. 
- Power ON your phone adapter.

For additional information please call us 647-288-0505, and talk to our technical consultants. Let’s discuss how we can make your life easier and your home better!